Terms and Conditions


These terms and conditions (“Terms”) govern your use of the PersonalizedPrintsGalore.com web store (“www.personalizedprintsgalore.com”). By placing an order through the PersonalizedPrintsGalore.com site, you agree that you are bound by these Terms, in addition to the Site Terms and Site Privacy Policy. If you are unwilling to be bound by these Terms and the Site Terms, you may not use PersonalizedPrintsGalore.com.

Order Validation and Acceptance

When you place an order online through PersonalizedPrintsGalore.com, we may verify your method of payment, shipping address and/or tax exempt identification number, if any, before processing your order. Your placement of an order via PersonalizedPrintsGalore.com is an offer to purchase our products or services. We may accept your order by processing your payment and shipping the product, or may, for any reason, decline to accept your order or any part of your order. Orders will be deemed accepted by us only when the product has been shipped.

Quantity Limitations

We may limit or cancel quantities available for purchase on any order for any reason. We may alter the availability or duration of any special offers at any time.

Electronic Communication

When you place an order through PersonalizedPrintsGalore.com, you are required to provide a valid E-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that we will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid E-mail address.

Pricing and Product Information

We make every effort to provide current and accurate information relating to our products but do not guarantee the currency or accuracy of any such information. Information relating to our products is subject to change without notice. Prices are subject to change at any time prior to our acceptance of your order. In the event we discover a material error in the description or availability of a product that affects your outstanding order, or an error in pricing, we will notify you of the corrected version, and you may choose to accept the corrected version, or cancel the order. If you choose to cancel the order and your credit card has already been charged for a purchase we will issue a credit to your credit card in the amount of the charge.

Security and Privacy

PersonalizedPrintsGalore.com follows the industry standard, Secure Sockets Layer protocol, "SSL," for the transfer of data over the internet. When placing an order online, a "key-lock" icon will appear in the bottom right of your browser window or in the address bar of newer browsers. This icon is your confirmation that SSL has been activated for the transfer of your personal information. A second indication of SSL activation is that the displayed URL will begin with "https".

Payment and Shipment

You may use a credit card or PayPal.

PayPal, a leader in online payments with over 193 million accounts worldwide, is the faster, safer way to pay and get paid online. PayPal makes online shopping fast, fun and easy, and it’s accepted by thousands of merchants all over the world. With PayPal, you don’t have to worry about exposing your financial information – PayPal never shares it with merchants.

Most items ship within 1-4 business days of receipt of  the order. Often orders received before 2:00 pm EST are shipped the same day.  In the event your shipment will be delayed more than 5 days after the date of your order, we will attempt to notify you by e-mail, using the E-mail address you provided, and you may elect to cancel the order. If you elect to cancel the order, we will issue a refund.

You must inspect arriving shipments and report errors in shipment to your carrier, and file claims for damage with your carrier, promptly upon shipment arrival. You must report concealed damage or shortages involving shipments received intact to us within ten business days after receipt. 

Coupon Codes & Promotions

From time to time we may offer special promotions or coupon codes to our customers. Unless specified our coupon codes are non-cumulative and each code may be used once per customer. If you have any questions about our discounts, please contact customer service before placing your order. 

Sales Tax

We collect and remit sales taxes as required by law on purchases made through PersonalizedPrintsGalore.com if you are a resident of the State of Kentucky. If you have tax-exempt status, you must provide a valid tax exemption number evidencing your status and a copy of the certification at the time of purchase. We will not refund tax amounts collected if you did not provide a valid number when requested. If you provide a number that is not accepted for any reason by any governmental or regulatory authority, and we are required to pay tax on your purchase, you agree that you will reimburse us for the amount of such tax and our reasonable expenses incurred in connection with the payment and collection of such tax, and you authorize us to charge the credit card you used for the original transaction for the amount of the sales taxes owed.


Due to the personalized nature of our products, we are unable to offer refunds or exchanges. However we will gladly replace any product that arrives damaged or defective. Damaged merchandise claims must be made via email or telephone within seven days of receipt of item. At our discretion we may ask for photos or return of damaged product so we may verify damage. Return shipping cost is at the expense of the buyer and may not be reimbursed by Personalized Prints Galore.

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